Shipping & Delivery Policy
Thank you for visiting & shopping with us @ shop.monkeyspeakcoffee.com.
Any Shipping And Delivery Matters Are Governed By This Policy ("Shipping & Delivery Policy"):
Order Processing and Delivery:
We are great believers in the importance of having your order processed, packed and shipped as soon as possible. Because great coffee cannot wait!!
All orders are processed the day they are received or the next day – depending on the time the order is confirmed. Shipping is activated based on which option is selected.
SAME DAY DELIVERY: Available for Metro Manila areas, Cavite & Laguna.
Same Day Delivery order cut off time is 3:30 pm. Orders received after 3:30pm are delivered next day. We deliver everyday including Saturdays, Sundays, and holidays.
The shipping fee is based on the distance of your location from the Monkeyspeak Makati Hub.
Rate for Same Day Delivery - ₱49 Base Fare + ₱7/km
Shipping charges of your order will be calculated and displayed at checkout.
Our logistics team will use the best available from a selection of 3rd Party Couriers and our contracted riders to have your order delivered.
CASH ON DELIVERY: available for Metro Manila same day deliveries.
You may select C.O.D at checkout. The Same Day Delivery shipping fee will be added to your order, for settlement upon delivery.
Please note that COD can only be executed by our contracted riders and not a 3rd Party courier – therefore it may not always be possible to deliver same day. Our logistics team will coordinate with you.
STANDARD DELIVERY: Available for Metro Manila and Nationwide.
We use J&T, GoGo express (or other shipping options if your area is not serviced by either of the first two).
You can process your order through checkout, select “pickup” and pay for the shipping separately once arranged. Please message us directly to arrange shipping:
Call or Message Lex +639173160488
Email: Info@monkeyspeakcoffee.com FB @monkeyspeakcoffee
Standard delivery rate based on shipping company & delivery lead time 2 – 3 days in Metro Manila, 3 to 5 days in provinces.
- We are bound by the opening hours of the courier drop off offices, which have a habit of changing without notification. We will always endeavour to ship your order the same day it is received or the following day, depending on the order timing.
Shipping rates do not include Insurance charges which will also apply at time of shipping
You are welcome to make your own arrangements to have the order collected during the Monkeyspeak Makati Hub opening hours. Select “PICK UP” at checkout, and once your order is confirmed as “READY” you may arrange the pickup. Address and contact details will display.
Also please select the “PICK UP” option at check out to arrange Standard Shipping. Please see “3” above.